Support For Your ICD-10 Transition Needs

ICD-10 Coordination Center Here to Support Your Transition Needs

It is important to know that help is available if you have problems with the ICD-10 transition. Dr. William Rogers who is the ICD-10 Ombudsman has teamed up with The Coordination Center and together they are a dedicated group of Medicare, Medicaid, and information technology systems experts drawn from across Centers for Medicare & Medicaid Services (CMS). Dr. Rogers serves as a direct contact for provider questions and concerns about ICD-10 and is an internal advocate for providers on ICD-10-related matters. They have the full support of the entire CMS staff to address any issues quickly and completely and a variety of resources for First-Line ICD-10 Information and Support.

Providers can contact the ICD-10 Ombudsman at and all others should contact the ICD-10 Coordination Center at

CMS has developed a step-by-step resource list below to help you locate important contacts quickly:

  1. For general ICD-10 information and resources visit the CMS ICD-10 website here at:
  2. Contact the MAC for Medicare claims questions. Your MAC is your first line for Medicare claims help. MACs cannot respond to questions about Medicaid or Commercial health plans.

For ICD-10 updates and the latest news please visit the CMS website here at:


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