Thursday, April 4, 2013, 12:00 PM – 5:45 PM
Quality and High Reliability: An Overview
Clinical Performance Improvement Tools
Assessing Leadership and Management Skills
Strategies for a Successful Performance Improvement Program
Women in Leadership and the People They Work With
Sizzlin’ Hot Credentialing Issues
Friday, April 5, 2013, 7:00 AM – 4:00 PM
Peer Review Protections: Lessons Learned from Battles Lost
Women’s Health Care: A Safety and Quality Perspective
Teamwork and Collaboration
Conflicts of Interest: The Bad and the Ugly
Physician Performance Evaluation
ACOG’s VRQC Program and Assessing Your Current Practices
Drills and Simulations: Theory and Evidence
Drills and Simulations: Getting Started or Doing It Better
Checklists and Teamwork for Safety and Health Care Decision-Making
Difficult Conversations and Disclosing Medical Error
Disruptive Behavior and Problem Physicians
Saturday, April 6, 2013, 7:00 AM – 12:30 PM
Human Factors and Patient Safety Technology
Peer Review Case Study
Just Culture
Changing Physician Behavior: Issues and Approaches
Safety in Office Based Practice
Negotiation and Conflict Management
Cultural Preferences and Implications for Patient Safety
Value Based Health
ACOG cognate credit(s) or AMA PRA Category 1 Credit(s)™: up to a maximum of 17 credits. Nursing contact hours totaling 15 hours for this educational activity will be offered through the Maryland Nurses Association.
Course Director
John P. Keats, MD, CPE
Ventura, California
Faculty
Dena Goffman, MD
Bronx, New York
Susan Lapenta, JD
Pittsburgh, Pennsylvania
Patrice M. Weiss, MD
Roanoke, Virginia