Support For Your ICD-10 Transition Needs

ICD-10 Coordination Center Here to Support Your Transition Needs

It is important to know that help is available if you have problems with the ICD-10 transition. Dr. William Rogers who is the ICD-10 Ombudsman has teamed up with The Coordination Center and together they are a dedicated group of Medicare, Medicaid, and information technology systems experts drawn from across Centers for Medicare & Medicaid Services (CMS). Dr. Rogers serves as a direct contact for provider questions and concerns about ICD-10 and is an internal advocate for providers on ICD-10-related matters. They have the full support of the entire CMS staff to address any issues quickly and completely and a variety of resources for First-Line ICD-10 Information and Support.

Providers can contact the ICD-10 Ombudsman at ICD10_Ombudsman@cms.hhs.gov and all others should contact the ICD-10 Coordination Center at ICD10@cms.hhs.gov.

CMS has developed a step-by-step resource list below to help you locate important contacts quickly:

  1. For general ICD-10 information and resources visit the CMS ICD-10 website here at: https://www.cms.gov/Medicare/Coding/ICD10/index.html?redirect=/ICD10
  2. Contact the MAC for Medicare claims questions. Your MAC is your first line for Medicare claims help. MACs cannot respond to questions about Medicaid or Commercial health plans.

For ICD-10 updates and the latest news please visit the CMS website here at: https://www.cms.gov/Medicare/Coding/ICD10/Latest_News.html

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