Support For Your ICD-10 Transition Needs
ICD-10 Coordination Center Here to Support Your Transition Needs
It is important to know that help is available if you have problems with the ICD-10 transition. Dr. William Rogers who is the ICD-10 Ombudsman has teamed up with The Coordination Center and together they are a dedicated group of Medicare, Medicaid, and information technology systems experts drawn from across Centers for Medicare & Medicaid Services (CMS). Dr. Rogers serves as a direct contact for provider questions and concerns about ICD-10 and is an internal advocate for providers on ICD-10-related matters. They have the full support of the entire CMS staff to address any issues quickly and completely and a variety of resources for First-Line ICD-10 Information and Support.
Providers can contact the ICD-10 Ombudsman at ICD10_Ombudsman@cms.hhs.gov and all others should contact the ICD-10 Coordination Center at ICD10@cms.hhs.gov.
CMS has developed a step-by-step resource list below to help you locate important contacts quickly:
- For general ICD-10 information and resources visit the CMS ICD-10 website here at: https://www.cms.gov/Medicare/Coding/ICD10/index.html?redirect=/ICD10
- For specialty specific and other ICD-10 information visit the Road to 10 webpage here at: http://www.roadto10.org/
- Contact the MAC for Medicare claims questions. Your MAC is your first line for Medicare claims help. MACs cannot respond to questions about Medicaid or Commercial health plans.
For ICD-10 updates and the latest news please visit the CMS website here at: https://www.cms.gov/Medicare/Coding/ICD10/Latest_News.html